Provide the Option of Visiting the Standard Site from a Mobile Version – Notes on User Experience

We all know that mobile versions of web sites should be minimalistic, efficient, action driven; in many cases a lighter version of a standard website. But sometimes, users may want to access the standard site from their mobile devices if they are looking for specific information or if they are familiar with the standard website. […]

Status Lights, Usability and Accessibility – Notes on User Experience

Not long ago I was reviewing the usability of a client’s application, including a “status list”; the first thing that caught my attention was the amount of status available and the illegibility of the ‘lights’ identifying the status. Having researched colour vision deficiency in the past, it was very obvious to me that these status […]

Old School Marketing vs. New School Marketing

Some thoughts on why companies should utilize more the new channels of communication in their marketing efforts. Consumer behavior has changed and the old school channels of communication are rapidly losing power. Today, consumers fast-forward TV commercials, immediately recycle flyers and junk mail, read their news form the web and find the closest restaurant using […]

Expected format and client side scripting – Notes on User Experience

Users, including ourselves, have to deal with web forms almost every day. The task can be tedious and even frustrating, especially when a simple task comes with an instruction booklet. It is common to find a simple Telephone Number field with a set of instructions attached to it: “Please don’t use spaces, dashes or brackets”… […]

“You Are Here” Indicators – Notes on User Experience

I was recently presented with a web application for evaluation and I was surprised to see that what we think as a “Usability Basic Principle” was poorly executed. The use of “You Are Here” indicators. It is important to let the users know at all times where they are. A user may lose track while […]